OUR STORES

VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I purchase your products?

You can purchase our products directly from our company or through our authorized dealers. Please contact us for more information.

Do you have a minimum order quantity?

We have different order terms for retail and wholesale. A minimum order quantity may apply for bulk purchases.

How does the shipping process work?

Depending on stock availability, orders are shipped the same day or the next business day. We work with contracted logistics companies for domestic deliveries in Turkey.

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What is your return and exchange policy?

Returns and exchanges are accepted within 7 days of delivery for unused products in their original packaging. Please contact us for return procedures.

Are your products under warranty?

All of our products are covered against manufacturing defects. In cases not caused by user error, we offer free replacements or repairs.

How can I get a price quote?

To receive our product list and a quote, please send an email to info@canotosan.com or use our contact form.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS